RBS moves from its in-house whistleblowing solution to IntegrityLog

Recognising the need for change 

Before adopting IntegrityLog, RBS offered clients a whistleblowing solution developed in house. While the system served its purpose, it had reached a stage where further development was necessary. RBS, therefore, had to decide whether to continue investing in its own technology or work with a specialised external provider that matched its workflow. 

As Helmut Waitzer explains:
“We had to make a conscious decision: either invest further in developing our own solution or work with a partner that already offered a mature and reliable platform.”

Through a professional relationship, Waitzer became aware of IntegrityLog’s advisor version. An initial review and product demonstration revealed strong similarities with the firm’s existing system, combined with a more modern interface and dedicated product focus.

“It was quite interesting to see that in the demo, IntegrityLog aligned very well with how we already worked. It was like an ‘extended, modern version’ of our existing platform.”