Corporate governance revolves around the processes in place to ensure directors steer the company towards its goals in a manner that protects the interests of the company and its stakeholders. The effectiveness of the board of directors is key to good corporate governance, meaning that companies need procedures in place to assess the performance of their boards of directors and to implement measures that improve their productivity.
In a report, PwC found that:
- 78% of directors don’t believe their board evaluation processes accurately reflect the board’s performance.
- 51% of board members don’t believe their boards of directors are sufficiently engaged with board evaluations.
This represents a missed opportunity, as 88% of directors understand they can improve their own board’s effectiveness simply by taking one action. Without strong corporate governance, it can be difficult to pinpoint where these improvements are best targeted to help fulfil the board’s mission.
This article explores how corporate governance embeds into business life, how you can improve your own company’s governance framework and highlights examples of good governance in practice.
- Corporate governance is a board-led framework that steers the company to its goals while protecting stakeholders and ensuring legal compliance.
- Many boards of directors underuse evaluations. 78% of directors say current processes misread performance and 51% see weak engagement so they miss clear opportunities to improve.
- Strong corporate governance rests on accountability, fairness, transparency, responsibility and proactive risk management that turn meeting debate into tangible decisions and actions.
- Clear roles, disciplined meetings and documented policies with robust controls create measurable oversight.
- Boards should track strategy, risk and corporate culture with focused KPIs and run regular internal reviews plus periodic external evaluations to drive continuous improvement.
- Adopting fit-for-purpose models and best practices, such as balanced skills, independent challenge, transparent financial reporting and planned succession, builds trust and long-term value.
What is corporate governance?
Corporate governance is a framework giving directors the resources required to run the company in a manner that allows it to reach its goals and fulfil its purpose. The framework contains rules and processes that dictate the structure of the leadership team, shape its ethical culture, instil accountability and inform its decision-making processes.
Good corporate governance leads to efficient, effective and legally compliant leadership that creates the best possible outcomes for the company and its stakeholders, mitigating risks through systems put in place and upheld by the board and executive team.
It also includes the board of directors continually revising and fine-tuning its approach to improve its stewardship of the organisation.
The pillars of corporate governance
Accountability
A key element of corporate governance is about the board owning decisions, the reasons for making them and the process of turning them into actions that make a difference to the company. Directors should be able to justify their actions regarding their board work, using clear evidence-based answers.
The board should develop clear lines of responsibility, with those designated being held accountable for meeting key objectives, such as financial performance and regulatory requirements. This encourages all board members to act in good faith and in a responsible manner at all times.
Fairness
The requirement for fairness and impartiality involves board members approaching every decision with an open mind. This means personal interests or prejudices taking a back seat and implementing independent thought to tackle the challenges that arise during the board’s work.
Directors should treat all stakeholders in the same manner, considering all of their interests when making decisions around the boardroom table. They should avoid any actions that unjustly favour one set of stakeholder interests over another. Negative outcomes from a lack of fairness include instability in the management of the company and decisions being made that inhibit the organisation's journey towards its goals.
Transparency
Good corporate governance thrives off transparency. When directors are clear about the decisions they made, the reasons for making them and the materials they researched to formulate their opinions, it builds trust with stakeholders.
Where there is a lack of transparency, the board can lose the confidence of shareholders, management and employees who are shut out of the processes of the board.
Being transparent means being open about the company’s strategy, corporate governance activity, risk profile and performance. Even if there is bad news to share, stakeholders appreciate a transparent approach and are likely to give the board more leeway to contextualise the news and provide a route map to recovery.
Responsibility
Everything the board does should adhere to its duty to act in the best interests of the organisation. This responsibility, in turn, means that directors should also consider how their work impacts employees, customers and shareholders as their interests are interlinked with those of the company and an entity.
Being responsible also refers to maintaining ethical standards in the way the company impacts its people and the people within communities affected by its operations, as well as the impact it has on the environment.
Risk management
The board should always be looking for new practices that allow them to identify and assess risks and avoid or mitigate them effectively. Directors should understand the company’s risk exposure, its risk appetite and the regulatory landscape, implementing effective risk management frameworks that meet current and future needs.
This is a continual process as new risks emerge and other risks reduce in impact, helping create long-term sustainability for the company.
Common corporate governance structures
| Structure | What it entails |
|---|---|
| Shareholders and ownership rights | Owners provide capital, elect directors, approve major changes like mergers or new share issues and exercise rights to information and voting at the AGM and EGMs. |
| The board of directors | Directors set direction and oversee the company, approve strategy and risk appetite, appoint and appraise the CEO and monitor performance and controls. |
| Executive management and operational leadership | The CEO and executive team run the business day to day, deliver the strategy approved by the board, manage people and budgets and report on results and risks. |
| Supervisory and advisory bodies | Committees or separate supervisory boards (in two-tier systems) deepen oversight on areas like audit, risk or pay, provide independent challenge and offer specialist advice to support board decisions. |
The corporate governance process
1. Set corporate governance objectives
You have to understand what good governance looks like for your organisation and work backwards from there to implement the right processes and controls to achieve these aims.
Generally, good corporate governance for a company revolves around aspects such as regulatory compliance, transparency, long-term value creation and strong decision-making.
Consider where you want to be in each of the areas you are concentrating on, setting targets for the short, medium and long term.
2. Define roles and responsibilities
Map who does what across the board, committees and executive leadership and create written charters and role profiles for each area of responsibility.
This is where you should set decision rights and thresholds for approvals so everyone understands how the decision-making process will work at board meetings. Create escalation routes for when issues go beyond the scope of the individual board member, giving them a roadmap for informing others, consulting the right people and understanding who has the authority to decide on what happens next.
Clarify the chair, CEO and committee chairs’ responsibilities to avoid gaps or overlap and publish an annual governance calendar, assigning owners for recurring tasks. Review the set-up after major events or leadership changes to keep it current.
3. Establish policies and controls
Document all the necessary processes and procedures to formalise them. This way, all directors have a ‘bible’ to work from when it comes to the correct workflows for good governance.
Create a code of conduct and ethics, setting out expected behaviour and rules on conflicts of interest. Write board and committee charters to enshrine their processes and create a clear delegation of authority. Establish a whistleblowing policy and inform directors how to make reports, underlining your commitment to maintaining confidentiality and preventing retaliation against reporting persons.
Embed internal compliance controls across financial reporting, procurement, cyber security and other such areas. Then train board members on these policies and update them as changes happen, keeping the latest version of them updated in a shared workspace.
4. Optimise board governance processes
Ensure that your board meetings run in accordance with best governance practice. This means giving directors as much time as possible to research the topics and formulate evidence-led opinions.
Create a decision-led agenda with realistic timings for the priority topics and distribute it in good time. Allow board members to ask questions and suggest adjustments that they feel will benefit the effectiveness of the meeting.
The chair should ensure all participants have a fair opportunity to contribute within the meeting and that the discussion stays on topic, targeted at strategic and risk-based matters.
Record resolutions and action items in your board portal, designating owners and deadlines and tracking progress towards completion to maintain accountability.
5. Monitor performance and strategy
Translate your overall strategy into a small set of measurable KPIs so you can monitor the progress of your governance efforts. This allows you to check in at every board meeting to understand whether you are on course, forecast future performance and find ways to improve your processes.
Carry out regular board evaluations to understand where the board is working effectively and where there are areas for improvement. Many corporate governance codes require companies to assess the board internally every year, with an external appraisal every two to three years. Reporting the outcomes of these evaluations allows you to show transparency and maintain accountability, finessing your governance approach to fill gaps and improve future performance.
6. Manage risk and internal controls
Make sure all board members understand the company’s risk appetite by formalising it in a document in plain language. This means there can be no mistaking what should be deemed acceptable and unacceptable risk. Link this to your decision-making processes so all topics can be voted on through the lens of what is best for the company.
Create a risk register that details the most pertinent risks to the organisation, along with the person in charge of managing that risk, the controls you have in place and any early warning indicators you have to help you avoid that risk. Ensure you have internal controls for the most significant risks, where possible, implementing digital and automated processes to reduce human error and save time.
Run simulations for common risk events, such as cyber incidents, and create action plans and playbooks to speed up the board’s response to crises.
7. Ensure regulatory compliance
As an extension of risk management, concentrate on the current and future regulatory horizon to help you maintain regulatory adherence. Map the applicable laws and listing rules in jurisdictions in which you have a presence, building a compliance calendar to cover obligations such as filings, disclosures and reviews.
Keep a look out for upcoming compliance updates and new legislation, with an assigned member briefing the board on potential impacts and processes to prepare for new internal controls.
Investigate issues quickly, fixing the root causes and being transparent about reporting after the event.
8. Enable stakeholder engagement
As part of the board’s commitment to transparency and accountability, engage with key stakeholders on a regular basis. From ongoing shareholder communications to internal company town halls to pass on information and updates to employees, keeping your stakeholders in the loop builds trust with your governance process.
Capture feedback from investors, staff, customers and regulators and feed it into the board discussions on strategy, risk and culture. Tracking this sentiment and spotting recurring themes can help you develop your commitment to openness and create a collaborative relationship with your stakeholders.
9. Report and disclose
Provide timely, accurate and consistent information that helps stakeholders understand your financial performance and pertinent risks, as well as the future outlook.
Align your narrative with the numbers and non-financial metrics, using clear charts and plain language to contextualise them in an easy-to-understand manner.
Plan the reporting timetable early and rehearse your key messages. After publication, gather questions from investors and media, correct any errors quickly if they arise and capture the lessons from the process to improve the next cycle.
Corporate governance best practices
These are good governance practices that successful organisations implement:
- Build a balanced, skilled board of directors: Ensure the board has the right mix of expertise, diversity and independence to challenge decisions effectively. Use a skills matrix tied to strategy and refresh membership through targeted succession planning and sensible term limits.
- Set clear governance frameworks: Document responsibilities, decision rights and escalation paths so your governance approach is consistent and repeatable. Use a responsibility assignment or RACI matrix and a governance calendar so people know how and when decisions happen.
- Maintain strong board independence: Protect objective oversight by limiting conflicts of interest and instilling independent directors with real influence. Hold regular private sessions of independents and ensure they chair audit and remuneration committees to provide non-partisan oversight.
- Run structured, high-quality board meetings: Use clear agendas, focused board packs and disciplined follow-up to support better decision-making. Move routine items to a consent agenda to save time for high-priority topics and track actions with named owners and deadlines.
- Prioritise transparency and timely disclosure: Share accurate information with stakeholders quickly to build trust and meet your obligations. Create a realistic narrative around your numbers in reports and apply disclosure controls to catch errors before publication.
- Strengthen risk management and internal controls: Treat risk as a continuous process, not a one-time exercise. This means clear ownership of associated tasks and monitoring. Set the risk appetite in plain language and test your controls through internal audit and regular scenario exercises.
- Promote ethical culture from the top: Reinforce integrity through leadership behaviour, training and by implementing real consequences for misconduct. Operate a protected speak-up channel and report on cases closed and lessons learned.
- Align pay with long-term value: Structure executive compensation to reward sustainable performance, not just short-term gains. Use deferred awards, clawback and material non-financial metrics in your assessments to discourage excessive risk-taking.
- Evaluate board of directors and executive performance regularly: Run honest reviews to improve effectiveness and address skill or behaviour gaps early. Combine annual internal reviews with periodic external evaluations and convert findings into a detailed action plan.
- Engage shareholders proactively: Keep investors informed and listen to concerns before they become issues or activism risks. Run a year-round engagement plan with feedback loops to the board and disclose how their input shaped your key decisions.
- Document decisions and keep an audit trail: Maintain clear records of approvals, discussions and rationale to support accountability and compliance. Minute the options considered, the reasons for the decision and any dissent.
- Plan succession early: Prepare for leadership changes well in advance to reduce disruption and maintain continuity. Find short and long-term replacements for key roles to ensure you are ready for emergency succession, if needed.
- Review and refresh governance policies: Update policies regularly to stay aligned with regulation, market expectations and business growth. Assign owners and review dates and test policies in practice so they evolve with the risks in the markets and changing legislation.
Widely recognised corporate governance models
| Governance model | What it means in practice |
|---|---|
| Shareholder model | The board focuses on maximising long-term shareholder value and holds public companies’ management to account for capital allocation and risk. Directors prioritise investor rights, clear disclosures and disciplined performance targets. |
| Stakeholder model | The board balances the interests of public companies’ shareholders, employees, customers and society to protect the creation of long-term value. Decisions weigh financial impact alongside people, product quality and community outcomes. |
| One-tier board model | A single board includes executives and non-executive directors who set corporate strategy, oversee risk and monitor performance together. Independent directors provide challenges for executives over plans and results. |
| Two-tier board model | A supervisory board of non-executives oversees and appoints a separate management board that runs the business. This split strengthens oversight and independence while keeping day-to-day control with management. |
| Family-owned governance model | A family retains control through ownership or voting rights while using a formal board, policies and often independent directors to make professional and informed decisions. A family charter bakes in the owners’ values to the ongoing running of the company. |
| Foundation-owned governance model | A foundation or trust holds controlling votes to safeguard the company’s mission and stability over the long term. The board prioritises the purpose of the organisation, as well as reinvestment and resilience, rather than short-term payouts. |
| State-owned enterprise model | Government acts as the owner and expects transparency and efficiency as part of its service to the public interest. Boards manage commercial goals under clear mandates and performance contracts, with strict reporting requirements. |
| Cooperative governance model | Members or employees own the organisation and vote on key matters, often electing the board. Governance promotes fairness and service quality with the distribution of any surplus benefiting members as a rebate or dividend. |
| Private equity-backed governance model | Investor directors exert tight oversight with clear value-creation plans, robust metrics and focused risk controls. The board focuses on creating value and developing an exit strategy. |
| Hybrid governance model | Companies blend different features to fit their unique position, such as family ownership with a majority-independent board or a two-tier structure with stakeholder committees. The aim is to match governance to strategy, risk and market expectations. |
Good corporate governance examples
These public companies display a range of facets that make up good governance:
- ASML: The Dutch semiconductor company is renowned for its governance transparency in what is a geopolitically sensitive sector. With industry issues around energy usage and the sourcing of conflict minerals, ASML prioritises customer trust, sector leadership, strong ecosystem relationships, employee happiness, operational excellence and its sustainability mission. It publishes an annual report in which it clearly reports on board composition and engagement, as well as executive pay.
- L’Oreal: The French cosmetics giant publishes a detailed corporate governance section in its Universal Registration Document each year, setting out board composition, independence, committees and how it applies the French corporate governance code and other factors such as the Corporate Sustainability Reporting Directive (CSRD). This provides a good example of transparency.
- Siemens Healthineers: The German healthcare company provides a comprehensive Corporate Governance Statement and explains its two-tier governance under German law, including how it applies the German Corporate Governance Code and the work of its committees. It displays a robust, code-based oversight model that protects and benefits stakeholders by design.
Frequently Asked Questions
Strong corporate governance improves company performance by sharpening decision-making, reducing risk and increasing accountability at board level. When roles are clear, oversight is effective and decisions are evidence-based, companies are better positioned to execute strategy. Good governance also strengthens investor confidence, which can lower the cost of capital and support sustainable growth.
Corporate governance is about direction and oversight, while management is about execution. The board sets the company’s purpose, approves strategy, defines risk appetite and monitors performance. Management, led by the CEO, runs the business day to day, implements the strategy and reports back to the board. Governance ensures management acts in the best interests of the company and its stakeholders.
Key governance risks include: Weak board oversight of strategy and risk Poor quality or delayed information reaching the board Cybersecurity and technology risk Regulatory and compliance failures across jurisdictions Lack of board diversity, independence or relevant skills Inadequate succession planning for key roles Weak ethical culture and ineffective speak-up mechanisms Boards that actively review governance frameworks, refresh skills and run regular evaluations are better equipped to manage these risks before they escalate.
Corporate governance is essential to manage and mitigate risks, build stronger bonds with shareholders, employees and customers and create long-term value for the company. By being transparent, instilling accountability into your actions and acting in a fair and responsible manner, the board of directors can lead companies successfully towards their goals. Board evaluations are key to good corporate governance, ensuring you monitor performance and address issues before they cause problems within your organisation.
Request a demoReferences and Further Reading
Related Articles
See all posts