Customer stories
Global IT services leader increases employee engagement by 38% through premium webcasting experiences
About Inetum
Inetum is a global IT services company dedicated to supporting digital transformation for its clients. With more than 28,000 employees operating across multiple regions, business entities, and languages, ensuring clear, consistent, and accessible leadership communication is a strategic priority.
As the organisation expanded, so did the complexity of reaching its global workforce. Traditional town halls and standard collaboration tools, such as Microsoft Teams, were no longer sufficient to effectively connect the Executive Committee with teams worldwide.
The Challenge
The company faced several critical challenges:
- Low engagement levels with existing communication formats
- Uneven access to digital environments across regions
- The need to reach employees in multiple languages
- Increased communication demands during leadership transitions
Inetum required a more professional, scalable, and engaging solution capable of delivering leadership messages consistently across the organisation.
How Euronext Corporate Solutions supported Inetum
To bring this vision to life, Inetum partnered with EngageStream, by Euronext Corporate Solutions.
EngageStream combined technology, production expertise, and operational reliability to deliver a premium webcast experience tailored to complex internal communication needs.
- Pre-recorded content designed to preserve a live-event dynamic
- Professional audiovisual production
- Branded set design, jingles, and strong visual identity
- Multilingual delivery with synchronised translations
“EngageStream allows us to go beyond a standard webinar format and adopt a more engaging, "TV-show" style approach, with professional production, branding, and multilingual delivery.”
Emmanuel Adrey
Corporate Communication Chief Officer, Inetum
The Measurable Results
EngageStream's impact on Inetum's internal communication strategy
38% Increase in Engagement
The impact was immediate and measurable. Compared to previous formats, Inetum recorded a 38% increase in live connection rates. This improvement was driven by enhanced accessibility, a more engaging format, and higher production quality.
Strong Employee Validation
The new format also received clear internal endorsement. 74% of participants described the format as innovative, highlighting the quality of the production and the clarity of Executive Committee messaging. Real-time translation was particularly valued, enabling employees to follow discussions in their own language.
Looking ahead
Conclusion
“We are now better equipped to engage employees, highlight leadership messages, and ensurealignment across the organisation."
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